Placed online order with Provogue and made payment, haven't received order

Complain ID : CCN016102   29  

BSNL Complaint Complaint Date: February 21, 2016
Modified date: February 25, 2016
Sir,
This is Dr Rajesh Agrawal from Nagpur Maharashtra. I have placed online order with Provogue and made payment at the time of order by my credit card. My order number is 141201017 (placed on November 15, 2015 9:17:30 PM IST). So far I haven't received my order items. I have send them reminder e mail so far no reply from their side. Could you please help me get my order goods from them at the earliest.
Thanks

Regards

Dr Rajesh Agrawal

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