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Complaint for defactive product from onlinecombo.com online shopping

Complain ID : CCN016472   246   Complaint's Reply

BSNL Complaint Complaint Date: March 14, 2016
Modified date: March 31, 2016
  • State :  EAST
  • City :  Kolkata
  • Address: Pandit Sarada Banerjee Road, Sarada Nagar, Kolkata 700111
I ordered two product from onlinecombo.com on 07.03.2016.one product is three (3) branded party-wear cotton shirt which order no is 187028406306161 and other product is three (3) branded hoodie which order no is 187028485192133.After receive this two parcel i see They give me three defective shirts which was not usable and may be used by someone and also give me three normal sweater which are small in size.overall total product is damaged and non usable.after 10 mins getting this parcel i went to the site and ask for return on yesterday (13.03.2016).they contact me and told that i was late. I attached their site promo and said delivered item's picture.Please help me and also others so that any one will not be cheated by this type of fraud company.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.