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Regarding refund, I couldn't receive ma tickets in my ags account

Complain ID : CCN037837   49  

Booking Complaint Complaint Date: March 9, 2019
Modified date: May 25, 2019
  • State :  Tamil Nadu
  • City :  Chennai
  • Address: No 1, Vaikund Govaindhan Appartments Ezhil Nagar Sholinganalur, Chennai-600119
As I have booked 2 tickets on March 3rd through gpay, but I couldn't receive ma tickets in my ags account.And fortunately I got a message from you, that payment is unsuccessful and you ll refund within 7 working days. So kindly do the needful at the earliest.
Complaint Against / To: AGS cinemas

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.