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Not providing bus / driver details before bus departure and not contacted by driver

Complain ID : CCN063999   476  

Booking Complaint Complaint Date: November 14, 2023
  • State :  Rajasthan
  • City :  Jaipur
  • Address: Four Hans Travels, Gopalbari, Jaipur
I was booked bus tkt through Paytm from Jaipur to gwalior vide PNR 172180386 in Four hans travels but I was not received bus details and driver details before bus departure and no any call received from bus operator, due to which I missed my bus. I also tried to contact with your customer care no. Many times but call not connected. Due to which I loss rs 700 of ticket amount as well as I not reached at destination on time. For this full mistake from Paytm as well as bus operator. Request help for refund my tkt fare as well as trouble/harrasment.
Complaint Against / To: Four hans travels

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