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I had made an order on 7th October, my order no is 1026495157. Received product quality totally diff

Complain ID : CCN034798   34  

Booking Complaint Complaint Date: October 13, 2018
Modified date: October 24, 2018
Dear Sir/ Mam,

I had made an order on 7th October, my order no is 1026495157. Received product quality totally diffrent from product shown on tv, i have file complaint no of times on your toll free no 18605007008 your executive dont provide any response on my complaint. I have received blank call from your side its mean your team totally wastage my time. Please take your oroduct back snd refund my money.
Regards,
Sonika Gupta
Complaint Against / To: online shopping

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.