hotel booking in agoda app

Complain ID : CCN060422   39  

Booking Complaint Complaint Date: November 29, 2022
  • State :  Delhi
  • City :  New Delhi
  • Address: Bagichi Ramchander Nehru Bazar Paharganj
hello i have complain for fraud in agoda while i had book a hotel on 26oct2022 in agoda nd the hotel name is granduddhav then in 15 to 20mins i immediate cancel the booking due to i had to change the plan even i was not in delhi that time. i had call the hotel manager they said they had talk with agoda even in app itt showing the booking is cancel . when i connact the agoda agency they said is never have booking in this hotel . i just want my refund from agoda and hotel agency .the hotel mananger is not picking my call .even i have proved of chat and payment where i had fully paid for booking.
Complaint Against / To: agoda.com and hotel grand uddhav

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