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Facing great difficulty in lpg booking

Complain ID : CCN059259   44  

Booking Complaint Complaint Date: August 24, 2022
This is Dr Deeksha joshi working as a medical officer in charge at PHC Barkinda, sult block , almora district. My consumer number given to me at time of connection was 7203996296 whereas consumer number displaying in my app is different due to which I am having great difficulty in gas booking from past 8-10 months. Furthermore whenever I try to book lpg from either of my registered mobile number , there is always a voice saying " system is under maintenance pls try again later" . Also whenever I try to raise complaint through a msg from indian oil one app, there is a msg saying " we apologise for the inconvenience pls try after sometime". Complaint was also raised by me multiple times but no action is taken yet. kindly look into it and resolve this asap.
Complaint Against / To: Indian oil corporation limited

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.