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Consumer complaint about Lenovo Laptop for Poor warranty service

Complain ID : CCN022834   37  

Booking Complaint Complaint Date: September 25, 2016
Modified date: September 26, 2016
I bought a Lenovo Laptop last year and wi fi does not work. I have an extended warranty and the service center is holding for now 17 days. They are expecting a part to arrive from somewhere but would not tell me when it would arrive or tracking number for the part.

For a company like Lenovo this part should have been there in the shop and the laptop should have been fixed in 48-72 hours I have lost a precious time not being able to use the laptop

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