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Complaint sweat slim belt defective products/mis matched

Complain ID : CCN024460   41  

Booking Complaint Complaint Date: November 21, 2016
Modified date: November 21, 2016
I saw the film on D2H TV and ordered sweat slim belt on phone which i received on 03/10/2016 through cash memo no. 059 for rs.1890/- of date. There is defective product/mis matched in belt size. The size is too big to fit me.
On lodging complaint on customer care no. 9029000044.i am told that my complaint will be attended in next 10 days but so far nobody has attended to it. After 10 days i again called them, but they didn't pick my call I tried so many times Tu call them but call disconnected after three four seconds after that I called from another number then they pick my call and said that my issue will be resolved within 4 days by 10 November 2016 but I didn't get any resolution till 17 November after that I called them on 5 November and again they are not picking my calls after making 5, 6 attempts they picked my call.

They said that why are you calling again and again. They said they have already my complaint but when I ask for complaint no. Then they refused to give any complaint number and said they will call back but till date I didn't get any call from Sweat Slim Belt.
Complaint Against / To: jain enterprises sweat slim belt jaipur

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