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complaint for Grofers ordered one packet of nachos cheese

Complain ID : CCN018430   25   Complaint's Reply

Booking Complaint Complaint Date: May 17, 2016
Modified date: May 18, 2016
I had ordered one packet of nachos cheese and herbs of rs.85 from grofers but the delivery boy came with cornitos packet of rs.35 and asked for rs.85. At that time I didn't check the bill and gave him a sum of rs.100. Hence he returned rs.15 to me. When I told grofers about this matter, they said that they would give me a coupon of rs.50 which I don't want. I just want my money back. Plz help.....

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.