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Booking charges

Complain ID : CCN051664   26  

Booking Complaint Complaint Date: March 27, 2021
I have done the booking online on 27th Mar'2021 at 11:30am but people sitting at counter confirmed that they have not received the booking yet but my amount 6510rs(ticket price for 7 adults) have been deducted from my account n they told me to make the payment again through card and they will refund my balance if booking gets confirm online also
Complaint Against / To: Online booking charges deducted but booking not done

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.