Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Booked rooms in hotel but hotel didn't receive any bookings

Complain ID : CCN055344   29  

Booking Complaint Complaint Date: October 16, 2021
I have booked hotel room booking through agoda.com for 16th Oct to 20th October for 2 guest . booking id-593102533 hotel ok international Varanasi. When I reached hotel they said ,we didn't receive any bookings.when I tried to contact agoda there is no india customer care number and no live chat options.only fixed options support chat available. At 9.00pm night and being women with senior citizens my mother I am struggling with hotel but there is no option to reach agoda.com..agoda .com should be banned in India. This kind of.com service.they don't keep live customer support and live chat options. Hence customer doesn't have options to speak with agoda.com type of service..
Complaint Against / To: Agoda.com

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.