Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Wrong Credit card / Bill Generated

Complain ID : CCN052108   36  

Banks Complaint Complaint Date: April 28, 2021
Regarding Complaint No - 1111186568925 One of the SBI sales person follow me for SBI BPCL Basic credit Card, Annual Charges is 499 + GST. But SBI issued Octave Credit Card (Premium Card) with annual fee 1499/- + GST. Once i received the message for Octave card i informed to sales person and Customer care that i am not interested in this card, but they both are not responsive and now my 1st Bill was generated and shows on my civil record. I am not accepting any credit card from SBI but still bill was generated. Already complaint to Customer care and sales person, but nobody is help me. Also raised complaint to Ms. Parul, Mr. Ankit and Mr. Mazid Khan to transfer the call or arrange call back from any Sr. Person / give written communication. BUt till now i am not getting any call or mail from SBI. Please help, this is my 2nd incident with SBI, where i am not satisfied with such a fraud company like other Pvt. sector Bank.
Complaint Against / To: SBI Cards

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.