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Techprocess payment services ltd, transaction failed money not refunded

Complain ID : CCN029290   125   Complaint's Reply

Banks Complaint Complaint Date: October 29, 2017
Modified date: November 23, 2017
Sir,

While making payment of electricity bill by HDFC net banking through official website of Purvanchal Vidyut Vitaran Nigam Ltd http://www.uppclonline.com on 26/10/2017 at around 11:01 a.m. I was directed to Tech Process for making online payment. An amount of Rupee 877/-was deducted from my account and transaction was failed. So please revert back Rs877/- to my account.


Following is the detail of the transaction as per HDFC Bank website.

DATE: 26 OCT 2017, NARRATION 393726948 – TECHUPSTATEELECTRI , REFERENCE NO: 172997520120 , VALUE DATE: 26 OCT 2017 WITHDRAWL Rs 877/-

Detail of transaction as per http://www.uppclonline. website the narration is,

AMOUNT: 877/-, PAYMENT MODE: INTERNET BANKING,
BANK NAME : TECH PROCESS , PAYMENT DATE: 26OCT2017,
STATUS: FAIL

Please look into the matter and reverse the amount of Rs.877/- into my account.
I am appending screen short message below

With Regards
G K Tiwari
gyanendrat@hotmail.com
9936448275



Complaint Against / To: Techprocess payment services ltd

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