Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Online transfer not reversed in spite of frozen at the wrong beneficiary account

Complain ID : CCN044939   36  

Banks Complaint Complaint Date: April 28, 2020
I transferred money on 31/12/2019 to another account due to typo error. On my request, ICICI Bank has frozen the account four months back.

I have been running from pillar to post for a refund informed them several times through emails, WhatsApp, phone, in person when my relationship manager came, visiting branch and etc.

Till today they are giving vague answers and unable to process even after 4 months.
Complaint Against / To: ICICI Bank

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.