Long pending unresolved transaction complaint, The kaithal central cooperative bank
Complain ID : CCN034843 59
Banks Complaint
Complaint Date: October 15, 2018
Modified date: October 24, 2018
Dear Concerned
I would like to draw your kind attention towards a long pending unresolved transaction complaint.
My name is Raj Kumar, i am a legit customer of `The Kaithal Central Co-Op. Bank Ltd`, (KAUL Branch Dist. Kaithal) my account no. is 001234001000555 and customer id is 000068195.
Sir, i made a transaction of Rupees 10000 from SBI bank ATM in Kurukshetra on 10-04-2018 at 13:12:43, but due to some technical error machine didn`t dispense the cash but money got deducted from my account. I went to my branch on 10- 4-2018 and tried to file a complaint regarding same but i was told to go to Main branch in Kaithal City by the branch manager. Then i went to the main branch and meet the bank employee (Lab Attendant), he assured me that problem will be resolved within 30 days. Around 50-60 days later Deepak Kumar (mentioned bank Employee) contacted me and ask about the details again, and told me that process is pending from Chandigarh office it will take more time. Then my branch manager filled a handwritten complaint by himself and a mail was circulated too. Sir, since then i am in a continuous process of mental harassment , bank staff is still keep pushing the closure date, ask me to submit details every now and then, even I was told to fetch the ATM statement from SBI Bank of the concerned date (I believe that`s bank`s responsibility). The same employee once admitted that he didn`t even raise the issue hence the delay. But now he is denying all that and is trying to blame me, and try to convince me that money is not even deducted from my account while the same is reflected in my bank statement. Sir , all the related documents are attached in the mail (Text message of transaction, photo copy of complaint, bank statement) for your references.
Sir, i have been through a lot already, kindly look into this matter and do the needful as soon as possible.
Warm regards
Raj Kumar
I would like to draw your kind attention towards a long pending unresolved transaction complaint.
My name is Raj Kumar, i am a legit customer of `The Kaithal Central Co-Op. Bank Ltd`, (KAUL Branch Dist. Kaithal) my account no. is 001234001000555 and customer id is 000068195.
Sir, i made a transaction of Rupees 10000 from SBI bank ATM in Kurukshetra on 10-04-2018 at 13:12:43, but due to some technical error machine didn`t dispense the cash but money got deducted from my account. I went to my branch on 10- 4-2018 and tried to file a complaint regarding same but i was told to go to Main branch in Kaithal City by the branch manager. Then i went to the main branch and meet the bank employee (Lab Attendant), he assured me that problem will be resolved within 30 days. Around 50-60 days later Deepak Kumar (mentioned bank Employee) contacted me and ask about the details again, and told me that process is pending from Chandigarh office it will take more time. Then my branch manager filled a handwritten complaint by himself and a mail was circulated too. Sir, since then i am in a continuous process of mental harassment , bank staff is still keep pushing the closure date, ask me to submit details every now and then, even I was told to fetch the ATM statement from SBI Bank of the concerned date (I believe that`s bank`s responsibility). The same employee once admitted that he didn`t even raise the issue hence the delay. But now he is denying all that and is trying to blame me, and try to convince me that money is not even deducted from my account while the same is reflected in my bank statement. Sir , all the related documents are attached in the mail (Text message of transaction, photo copy of complaint, bank statement) for your references.
Sir, i have been through a lot already, kindly look into this matter and do the needful as soon as possible.
Warm regards
Raj Kumar
Related complaints
-
10000 rs. fraud, i was sitting at my Gurgaon Residence and received a msg.Vatan Bhardwaj / Banks Complaint October 3, 2018 / Gurgaon / HaryanaSir, My name is Vatan Bhardwaj with A/C no. 2783118008479 in Canara Bank. on 3rd August 2018, i was sitting at my Gurgaon Residence and received a msg... -
Balance deducted from my account by ParveenParveen / Banks Complaint September 24, 2018 / Rohtak / HaryanaDear sir, madam please find the below details my account 3801944921 why deducted from my account balance reply from my mail vparveen50@gmail.com
-
1800 rupay debit ho gye the but kise technical issues ke wajah se us agent ke portal m nhe pucheShahzad / Banks Complaint September 20, 2018 / Faridabad / HaryanaSir mere father n 21 June 2018 ko finger print se 1800 rupay withdrawl kre the, unke account se 1800 rupay debit ho gye the but kise technical issues ...
-
State Bank of India Fraud Deduction of 40000rs from ATMVikas Saini / Banks Complaint July 30, 2018 / Gurgaon / HaryanaIts been almost over 45 days and i do not have any update on my deductions of 40000rs from my SBI ATM on 3rd June 2018 at 8:23 am and their are 4 tran...
-
10000Rs Fraud In Sbi Bank Atm, I visited at SBI Bank ATM @ Ram Nagar, Karnal for withdrawal of Rs 10DINESH YADAV / Banks Complaint July 7, 2018 / Karnal / HaryanaDear Sir, I visited at SBI Bank ATM @ Ram Nagar, Karnal for withdrawal of Rs 1000 only. But ATM machine was not working properly. Hence I tried the sa...
-
I Compilane in costumer care that was say your amount is with drown ,other wise you branch contect Blaldeep kumar singh / Banks Complaint June 26, 2018 / Gurgaon / HaryanaI am withdrawn in 24/04/18 40000th but my a/c debit in 48000th I Compilane in costumer care that was say your amount is with drown ,other wise you bra...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply