Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Kotak Bank recovery agent harassement.

Complain ID : CCN062652   40  

Banks Complaint Complaint Date: June 18, 2023
Hi, I had taken loan before marriage in 2019 of 3lakhs, and had a very good credit score and was paying EMI till march 2020 until this corona pandemic started and I lost my job. I even suffered from pandemic and went in depression from continuous calls from Kotak bank recovery agents. I even tried for suicide because of the mental harassment and it was just first yr of my marriage life. My husband moved me to native in fear of my mental condition. And post that we have been asking for time from bank for payment or restructure of loan amount. But no positive response from them.My husband even kept my ancestor property for sale to clear this loan and informed same with recovery agent. But he is not ready to listen and 2days back he arranged some constable and made a call from them saying a case will be filed against my husband and he as to come to station now. Once my husband reach station they have ill treated him and threatened him of beating and humiliated him. And forcefully made him write a promiser letter saying will be paying 2,60,000 in next 6 months(50k each month). My husband is the only person earning for family and I have medical issues (diabetic) and his salary is 27k. How can we pay 50k with this income? Please help me to reduce my stress and because of this my marriage life is being disturbed. And not sure even if my husband gives me divorce because of this situation. Please help me.
Since it is settlement and wont be helping me cibil score, I want more discount, less EMI amount to be paid every month.
Complaint Against / To: Kotak Mahindra Bank recovery agent (Shridhar and Rajesh)

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.