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ICICI Bank issue credit card and loan without information provide me

Complain ID : CCN063355   27  

Banks Complaint Complaint Date: July 13, 2023
  • State :  Bihar
  • City :  Patna
  • Address: Anishabad Patna Bihar 800002
To
The RBI
SUBJECT...Without info credit Card and loan issue.
Sir / Madam
My self Archana Kumari.
Sir ICICI Bank has issued a credit card in my name, which is in my name but the mobile number in the credit card is someone else's, then I came to know that there is fraud with me. I mailed and call customer care then permanently block my credit card?
Said that fraud is happening with me, please block my credit card.
My card got blocked after clearing all the dues.
I checked my CIBIL score then I came to know about credit card and loan then I talked to ICCI bank for this.
A few months later a new credit card was issued in my name without being informed and a loan was also issued in my name without being informed.
No money came in my account, don't know to whom the loan was given.
The account in which the money went is not my account either
The people of ICICI Bank are saying that money has gone into the account named Chandan, so how can anyone send money to someone else's account.
And without telling me how the loan was given in my name. And after my credit card was closed, how did ICICI Bank open it again without informing me.
I am being harassed a lot by the employees of ICICI Bank by calling and mail everyday
I request RBI to help me and punish ICICI Bank. My civil score has also been ruined.
Kindly i request you please solve my problem as soon as possible sir .
Old Credit Card No. ××××××××4003
New Credit card No.×××××××××4011
Pan Card No.DPBPK2152C

Thanking you


Regards
Archana Kumari
Mo.7903954785
E-mail ID.bandhanbankck@gmail.com
Complaint Against / To: ICICI Bank limited

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