Deducted surcharge for buying petrol

Complain ID : CCN025422   833  

Banks Complaint Complaint Date: January 9, 2017
Sir, recently Rs 11.50 Deducted from my SBI Bank Account for DOM surcharge / tips dtd 05-01-2017 on purchase or swipe in petrol pump for Rs. 100 of petrol. This is not fair because government insist us to be cassless. Bank wants always to use Debit/ Credit card for shoping and other but if they deduct such charges without any prior information, this fraud to us, Customers will not insist to be cassless.
Complaint Against / To: SBI

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.