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Complain payment not transfer, not my account. What is the status of my Rs.10000?

Complain ID : CCN035159   57  

Banks Complaint Complaint Date: November 1, 2018
Modified date: November 5, 2018
  • State :  Gujarat
  • City :  Sanand
  • Address: D/503 Dev Vihar-2 Opp.sabari Garden Restaurant. Sanand-382110.
I am send 10000Rs.31OCT.12:33 This transaction id P1810311203454715789524 transaction id but payment not transfer, not my account.
What is the status of my Rs.10000? please give my 10000Rs. not my account.
Complaint Against / To: PHonepe on line money transfer application.

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