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11 Months Gold Scheme Fraud

Complain ID : CCN024989   42  

Ask a Question Complaint Date: December 19, 2016
On Novemeber 2015, i had visited Kalyan Jewellers, Mangalore branch to buy a gold bracelet however ended up purchasing the same and in this process they forced us to join the gold scheme of 11 months where in they told us that we will be charged at less than 5% for the making charge of our gold scheme purchase and that we can buy anytime after the scheme finishes.
We stay abroad and visit India once in a year so we had informed them that we would visit for purchase only on Decemeber 2016 or later however now when we visit the Kalyan Jewellers Mangalore showroom, they refused to keep up the promise and are asking me to pay 26% making charge for the ornament we have selected. This is a fraud which Kalyan Jewellers is doing to its customer and it is not fair.
We save our hard earned money with trust on these organisations and believing the promises they give while joining the scheme which is nothing but a FRAUD scheme.
Request the concerned authority to take strict action against Kalyan Jewellers and direct them to be fair with the customers and promises assured.

Regards
Sachin
00968 96721090
Complaint Against / To: Kalyan Jewellers

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