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Showing prepaid recharge amount 299 against 2 GB data/day, unlimited calls for 28 days with other be

Complain ID : CCN061705   44  

Airtel Complaint Complaint Date: March 27, 2023
  • State :  Gujarat
  • City :  Gandhinagar
  • Address: 43/3-Girl's Hostel, Opp. Central University Of Gujarat, SEctor-30, Gandhinagar
Yesterday, on checking upon the prepaid recharge plan of Airtel, got to know about a plan of RS 299 against 2GB/day, unlimited call, with some other benefits. After doing the recharge of 299 - the information I received through SMS indicates that, there is 15GB/day and not 2 GB/day. so, my concern is why is misguiding information given on AIRTEL website, looting money of consumer and not providing the service as mentioned on the website. each day is a loss of 500 MB which at the end of 28 days is a loss of 14 GB data along with this, I have to make additional recharge of data plan to fulfill the daily need of 2 GB. being a student this additional expenditure is a burden on pocket.
Also, how can AIRTEL be so irresponsible towards their website functioning and service towards their consumers.
Complaint Against / To: Airtel

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