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Retail store not returning the balance

Complain ID : CCN017826   47   Complaint's Reply

Airtel Complaint Complaint Date: April 29, 2016
Hello,

The retail store - super market which is located in our area never return the balance instead forcibly sell small items like candies, cookies, etc even though they have sufficient change with them which is clear visible. When we object, they ask us to get the change and then take the materials. Since they are the only super market in our area they are taking advantage of it. I believe you will take proper action about it.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.