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Misleading offers at consumer exhibition

Complain ID : CCN024815   44  

Airtel Complaint Complaint Date: December 8, 2016
A large consumer items exhibition was arranged in last two weeks of Octomber 2016 in the city of Amravati of Maharashtra State. M/s Nilkamal Furnitures have booked about half of the stall at the exhibition. All type of furniture was offered at special discounted rates. Hence I, Akshay Mohanlal Bhokre R/O Amravati, Age 55 ( M.No. 9689892936) along with my wife Vijaya had booked “Morrisson 3 seater swing” by depositing advance of Rs. 1000/- . We were told that the Special price of the Swing was Rs 8500/-at the exhibition. I received a bill ( No. 10 of dated 23/10/2016) from M/s Sohit Sales, Amravati ( Authorised dealer of M/s Nilkama furniture at the stall in exhibition). It was clearly stated that the delivery of the Swing will be given on 5/11/2016. However till date delivery of the swing is not received. I have visited M/s Sohit Sales two times. They said that the M/s Nilkamal is not yet supplied the swing to them. After getting the phone numbers of marketing officer of M/s Nilkamal furnitures (Mr. Bhange- 7798889697 ) I contacted him on phone but to my surprise he told that that “Morrission 3 seater Swing “ model is now discounted from production by the company since there are lot of problems in it so you can choose another model of swing available. He also told that “Morrisson 3 seater swing “is now out of stock and thus he cannot fulfil the booked order. I have checked the availability of the Morrison Swing on online shopping site like Amazon, Flipkart, Snapdeal etc. all and to my surprise it was available on all the site at various dealers. Also the customer review at Amazan site was excellent. The MRP of Swing on Amazon was shown Rs.30400/- , offered at Rs. 17900 with free delivery. Considering this I felt that that M/s Nilkamal Furniture is misleading me and not fulfilling there assurance given during the exhibition.
Complaint Against / To: M/S Nilkaml Furnitures

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