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Last 8 months i tried to convert Airtel Black to Prepaid of 4 Mobile Numbers, 40 time's i approached

Complain ID : CCN059675   46  

Airtel Complaint Complaint Date: September 22, 2022
  • State :  Andhra Pradesh
  • City :  Vijayawada
  • Address: Dr. No. 29-2-42, 2nd Floor, Ramamandiram Street, Governorpet, Vijayawada - 520002.
My 1st request is on January 13th 2022 to convert Airtel Black to Airtel Prepaid, your people was not even raised the request, Vijayawada Airtel Stores employees mistake.

Even tho i paid 2nd time Rs. 5,461 on May 4th 2022 and raised 2nd time request to convert Airtel Black into Airtel prepaid. Not done upto now.

Why Airtel people charged Rs. 9 seperately and not included of bill amount of Rs. 5,461. why Airtel 121 people given false commitment of convert Rs. 9 into 0 amount and then do unbundled of Airtel Black into prepaid of 4 SIM 's on after payment of Rs. 5,461 on May 4th 2022.

Because of your Vijayawada Airtel Stores people and Airtel 121 false assurance people. I am the suffer. Due to my I'll health i am not in a position to pay further charge of Rs. 4,873.25. please convert my 4 Airtel mobile numbers into Airtel prepaid.

1st Airtel mobile number is 7396655634
2nd Airtel mobile number is 8074869045
3rd Airtel mobile number is 9985843962
4th Airtel mobile number is 94924 25794

B N M Sasi Kiran
Mobile No. 8976978946
Vijayawada
Complaint Against / To: Airtel

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