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Incorrect plan activation & billing issues - Airtel Nodal Office Gujarat Region

Complain ID : CCN031202   38   Complaint's Reply

Airtel Complaint Complaint Date: March 21, 2018
Modified date: April 13, 2018
This is Fayyaz Nakhawa using an Airtel number - 9725050298.
As I wanted to travel to Tehran in mth o Dec, was looking for an International roaming pack . Airtel had activated a 2999/- pack but this did not have the desired country. I was assured by the backend team in case of no service area I will not be able to use it there but were ever connectivity is available there should not be a problem. Now after 3 mths i get a bill of 30k and i am being told that there is no service available at all what kind of service is this. Airtel has duped me, completely misguided, false promises made and now due to their blunder why do I suffer this is certainly not at all acceptable. I have been chasing around to get a resolution but no luck at all.

All the time different story and false promises, this is leading no where. I am facing business loss, harassed n tortured constantly for payments. Unable to get a resolution, all Airtel is interested is that i should pay for their mistake.

I strongly oppose this and want an immediate resolution and complete wavier for wrong charges placed.
Complaint Against / To: Airtel Nodal Office Gujarat Region

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