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Complaint againt snapdeal, purchased redmi note 3 dark grey create the problem

Complain ID : CCN023936   29   Complaint's Reply

Airtel Complaint Complaint Date: November 3, 2016
Modified date: November 5, 2016
My name is kishore singh...You can track my order by my mobile no
9971786037 in your software... I purchased redmi note 3 dark grey on
5/10/2016... after 2 days using... create the problem in the phone... and
finally i refunded the phone on 15/10/2016... but today is 3/11/2016 and
no any response by your company... so finally i think this ,​Today i'll
case against your company. because you will not do any thing.. so finally
now i will give the help of consumer forum.... thanks for this service....

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    snapdeal

    by snapdeal:

    (5 of 5)

    Dear Kishore singh,

    We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.


    Regards,
    Team Snapdeal

    Snapdeal

    by Snapdeal:

    (5 of 5)

    Dear kishore singh,

    We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.