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Complaint against NEXT Electronics Outlet Purchased Philips -24PFL4571 TV Laxmi Nagar

Complain ID : CCN023851   36  

Airtel Complaint Complaint Date: November 2, 2016
Modified date: November 3, 2016
  • State :  Delhi
  • City :  East Delhi
  • Address: E65 GF Jawahar Park Laxmi Nagar Near Hira Sweets Delhi-110092
I have purchased Philips -24PFL4571 TV from one of the NEXT Electronics Outlet.
Outlet Address- E65 GF Jawahar Park Laxmi Nagar near Hira sweets Delhi-110092
Contact Number- 011-46514400

I have purchased this product on 29/10/2016 through the executive Mr. Nadeem on Diwali. I went to NEXT Outlet and purchased Philips TV with Videocon D2H with Rs 13500 .Mr. Nadeem has committed that if you purchase and pay additional 690rs then you will get 12 month subscription free of HD Channels. On behalf this I purchased this TV otherwise I was planning to purchase LG TV. After installation I came to know the guy has provided wrong information only for complete his target. I got loss around 3000.
It was normal plan and which deal he has provides me it was for 32 inch TV instead of 24 inch TV. He totally cheated me. I immediately called up the store and spoke to manager/supervisor named “Neeraj”. The guy also told me that he will confirm and also promised me a call back; I waited for his call the rest of the day and also the next day.
What was my mistake that I have to be treated like this? I think my only mistake was to choose NEXT over others. I am very disappointed and have made my mind to never purchase anything from NEXT nor recommend their store to anybody.
My relatives, neighbors, friends and colleagues have already made their mind to not a buy anything from NEXT. It’s totally fraud; they are not using any rule and regulation of company. My details are given below.
Name - Shahzad Khan
Contact number- +91-7838078602

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