Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Complaint against Hippily ecommerce site hippily.com for DTDC courier services

Complain ID : CCN023910   49   Complaint's Reply

Airtel Complaint Complaint Date: November 3, 2016
Modified date: November 3, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: The Dressing Room, 1201 Krishvi Heights, 12th Floor, VP Road, Opp. Parekhwadi, Mumbai-400004
I had ordered shoes from hippily.com. It took around a month for delivery. The product received was not of proper size and was defective. I myself couriered back the product via DTDC courier services as per conversation with hippily.com. But the amount is not yet refunded nor are the company people responding back after regular requested updates. This eCommerce site has done both monetary loss and brought mental frustration.
The order id is: #1652276863

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Sonia mootha

    Complaint by Sonia mootha:

    (5 of 5)

    I hv ordered my shoes n i v nt received any information about it..no tracking id..Thrz no msg after d shoes isordered.. cn u plz Tl me d tracking details.. order no-1019476792. Plz do gve d details soon

    salena justin

    change shoes by salena justin:

    (5 of 5)

    i recived a 2 same order parcel so i try to contacts u but on ur site there hve no calling number.i want to chnge these shoes i hvn't a open these parcel so contact me immeditley ...to trying chaneing shoes. 8923188246

    manasi

    compaint against HIPPILY.com by manasi:

    (5 of 5)

    Hippily.com - RETURN REQUEST ..NO RESPONSE FROM CUSTOMER CARE

    hi, i bought a shoes from hippily.com my order no is #2695995578 around 20 days back, amounting Rs 1698/- and got the delivery on 4/03/17 however, the size big and quality is poor. so,on the same date i mailed on support@hippily.com within an hour of product received. I m mailing them from last two days for reverse pick up and the permission to return it from my end but in-spite of so many reminders there is no reply from their end . today i wanted to return them and was looking for the return policy and contact details . but i could not find it anywhere and return policy page says it doesnt exist and neither i could find the contact anywhere. provide me with the details to return the product....this is highly unprofessional ism from this online site. kindly advice how i can sort out this issue. i have all the proofs of my mails sent to them.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.