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Compalin yepme.com Refund against order no 32841922 purchased a pair of boots amounting Rs. 799

Complain ID : CCN025589   37   Complaint's Reply

Airtel Complaint Complaint Date: January 18, 2017
Modified date: January 18, 2017
I have purchased a pair of boots amounting Rs. 799 but quality was very poor so i returned the boots on dt. 24.11.2016 and the product was successfully received by the seller on dt. 28.11.2016 as confirmed by customer care.

Now, more than 45 days has been passed but still i have not received the refund amount I have e-mailed continuously regarding this and also calling to customer care but no satisfactory response given by them and also customer cars executive disconnected my call without giving satisfactory response.

You are requested to kindly look in to the matter and help me to get my money.
Complaint Against / To: yepme

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    Yepme

    Refund against order number- 32841922 by Yepme:

    (5 of 5)

    Dear Customer,

    We sincerely apologize for the inconvenience caused to you.

    This is in reference to your concern regarding refund of order number- 32841922.

    We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

    In case of any further assistance and feedback, you can write us at refund@yepme.com

    Warm Regards,
    Yepme

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.