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No place to wait for connecting flight

Complain ID : CCN048782   25  

Airliness Complaint Complaint Date: October 15, 2020
I arrived at t3 IGI and moved to gates for connecting flight 4 hrs duration. Security didn’t allow me to go to gates and asked me to wait at Baggage belt area or ground floor area where there is no seat. People are sitting on floors. What a shame and great inconvenience. I had to literally stand out the duration. This is not acceptable.
I pay taxes to govt. to provide infrastructure and the pvt airport company doesn’t have proper facilities.
Complaint Against / To: Delhi IGI T3

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