Complain against the refund for not allowing me to enter in flight
Complain ID : CCN046843 41
Airliness Complaint
Complaint Date: July 27, 2020
Sub: Air India didn't allow me though I was having my ticket and security scanning on timely manner.
Description:
I had booked my flight ticket from New Delhi to Vadodara. I did web check-in and printed out the ticket.
I reached on the airport before sufficient time and did my security scanning on timely manner.
I was in the queue and when my turns were come, Air India officials didn't allow me to enter from the boarding gate. They have one silly argument that I don't not have full copy of ticket which is of A4 size.
For the convenience purpose, I had teared off one copy of boarding pass, but the official was saying to have another copy. I still not understand what was the reason to block me for this silly reason. I did my security clearance and everything on timely manner. At the same time, the person had insulted me in front of other passenger like I am a criminal or terrorist. I have the witness person for the behaviour of Air India official.
I said to keep that boarding pass if they required for their record purpose. I was having soft copy. But he didn't agree and didn't allow me to enter and I missed the flight.
I need to reach baroda for very important task. AI refused me to compensate this flight with other flight. So, I have to book another flight.
I was harassed by AI officials for this silly reason and I need to suffer my planning and have stay in Airport full night. I had also made a complaint at the airport, please find the same in attachment.
I request you to Air India, kindly pay the amount of new ticket. Also, they don't have any right to insult me in front of other passenger. For this insult, I am claiming 50000 Rs.
Description:
I had booked my flight ticket from New Delhi to Vadodara. I did web check-in and printed out the ticket.
I reached on the airport before sufficient time and did my security scanning on timely manner.
I was in the queue and when my turns were come, Air India officials didn't allow me to enter from the boarding gate. They have one silly argument that I don't not have full copy of ticket which is of A4 size.
For the convenience purpose, I had teared off one copy of boarding pass, but the official was saying to have another copy. I still not understand what was the reason to block me for this silly reason. I did my security clearance and everything on timely manner. At the same time, the person had insulted me in front of other passenger like I am a criminal or terrorist. I have the witness person for the behaviour of Air India official.
I said to keep that boarding pass if they required for their record purpose. I was having soft copy. But he didn't agree and didn't allow me to enter and I missed the flight.
I need to reach baroda for very important task. AI refused me to compensate this flight with other flight. So, I have to book another flight.
I was harassed by AI officials for this silly reason and I need to suffer my planning and have stay in Airport full night. I had also made a complaint at the airport, please find the same in attachment.
I request you to Air India, kindly pay the amount of new ticket. Also, they don't have any right to insult me in front of other passenger. For this insult, I am claiming 50000 Rs.
Related complaints
-
Cleartrip not refunding amountPallavi prasad / Airliness Complaint June 27, 2020 / Vadodara / GujaratI have booked my tickets through Cleartrip for my trip Ahmedabad - Dubai in Spicejet ,due to the Covid-19 pandemic the airline cancelled the flight an... -
Paisa nikal customer care numberRahul / Airliness Complaint June 25, 2020 / Ahmedabad / GujaratPaisa nikal customer care number 7484932181 // 9123791772Paisa nikal customer care number 7484932181 // 9123791772Paisa nikal customer care number 748...
-
Refunding and cancellationkiran / Airliness Complaint April 30, 2020 / Ahmedabad / GujaratPNR:- K8Q28P Kiranbhai Patel Flight cancelled from both side by airline but credit amount after cut cancellation charge without given statement and no...
-
Delayed baggage, resulted in professional embarrassment, mental agony, physical stressSukanya Rai / Airliness Complaint July 11, 2019 / Kalol / GujaratBaggage delayed by 02days, resulted in professional embarrassment, mental agony, physical stress. Negligent staff &no compensation provided for de...
-
Late flight led to missed international flight - Jet airwaysDr priyanka sutariya / Airliness Complaint August 10, 2018 / Rajkot / GujaratI had booked jet airways 3:25flight for mumbai for 9 th aug ,,,,,,which was delayed by 5 hrs without any notice ,,,there was improper coordination and...
-
Refund for Cancellation of Flight by Airlines, Air Costa Air Lines, Vijaywada, Andra Pradesh.Vikas Lekhrajani / Airliness Complaint September 26, 2017 / Vadodara / GujaratI the complainant, Vikas A. Lekhrajani, Vadodara, Gujarat, hereby made this complain that, I was booked three air tickets of Air Costa Air Lines, at V...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply