VODAFONE CHANGE MY POSTPAID PLAN WITHOUT MY INFORMATION
Complain ID : CCN029651 40
Vodafone Complaint
Complaint Date: July 3, 2018
Modified date: August 21, 2018
SIR, MERE PAAS VODAFONE KA POSTPAID PLAN HAI. PAHLE MERA PLAN 249 KA THA. VODAFONE NE MUJHE BINA SUCHIT KIYE MERE PLAN KO 249 SE 299 KAR DIYA. ISKE BAAD IS PLAN KO 299 SE 399 KAR DIYA. ISS (399) PLAN MEIN MERE SMS KE BHI PAISE CHARGE KIYE JAATE HAIN JOKI MUJHE PAHLE NAHI BATAYA GAYA. CUSTOMER CARE SE BAAT KARTA HOON TOH WOH KEHTE HAIN KE AAPKO SUCHIT KARKE HI PLAN CHANGE KIYA GAYA HAI. MAIN KEH RAHA HOON MAINE PLAN CHANGE KARAYA HAI TOH MUJHE CALL RECORDING SUNA DO KI MAINE BOLA THA.CUSTOMER CARE WALE MERI COMPLAINT KO SORT OUT NAHI KAR RAHE HAIN. KEHTE HAIN KE AAPKO YEHI BILL BHARNA PADEGA. AB MERE SIM PAR CALL BARRYING KAR DIYA HAI.JISSE MUJHE PHONE KARNE MEIN BAHUT PARESHANI HO RAHI HAI. MUJHE HARASS KIYA JA RAHA HAI.PLEASE SIR MERI ISS SAMASAYA KA SAMADHAN KIYA JAYE.
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