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Akbar Travels — booking details for at181304612 No refund after 6 months

Complain ID : CCN033425   25  

Travel Complaint Complaint Date: September 20, 2019
I have booked on Mar 8th via Akbar travels -round trip Bangalore to Paris 5Aug 2 to Oct 24 for 85030 Rs through Jet airways .Due to issue with Jet airways, Akbar travels has informed that they have applied for claim and my money will be reimbursed.It has been more than 6 months, I am sending emails and I am no getting any feedback or update from them from last 3 months .

I have been booking all my family tickets in past with akbar Travels and being a loyal customer, the travel agent should have the courtesy to update and resolve the issue .I have asked regarding the claim details and they have not providing that as well .

I made complaint to airlines online via mail(mysupport@akbartravels.com) and also on their customer care number
Complaint Against : Akbar travels

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