Complaint not resolved since more than 35 Days - TCL LED INDIA
Complain ID : CCN033295 19
Television TV
Complaint Date: August 29, 2019
Modified date: October 5, 2019
Dear Concern,
My name is - Amit Kumar Gupta & I am using TCL 40" LED TV.
Last month, I have made you a complaint of TV not working on 24-07-2019 Complaint No. for which was- IN08201937559 & IN08201908109
Engineer visited to my place & tell about the Panell replacement in 3-4 days but after that there isn't any response from their side.
While I am calling to their customer support at 18004190622 they are regularly saying that the problem will be resolved in 2-3 days. Now it's more than 35 days but there isn't any resolution from their side.
Request you to Kindly do the needful at the earliest to resolve this issue.
Regards
Amit Kumar Gupta
9911777754
My name is - Amit Kumar Gupta & I am using TCL 40" LED TV.
Last month, I have made you a complaint of TV not working on 24-07-2019 Complaint No. for which was- IN08201937559 & IN08201908109
Engineer visited to my place & tell about the Panell replacement in 3-4 days but after that there isn't any response from their side.
While I am calling to their customer support at 18004190622 they are regularly saying that the problem will be resolved in 2-3 days. Now it's more than 35 days but there isn't any resolution from their side.
Request you to Kindly do the needful at the earliest to resolve this issue.
Regards
Amit Kumar Gupta
9911777754
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