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Shopclues cheating consumer complain buy SONY Headphones MDR-Q140 Headphones Headsets

Complain ID : CCN020673   23  

Shopping Complaint Complaint Date: June 27, 2016
Modified date: June 28, 2016
Dear Maqsood,

Greetings from ShopClues.com.

We apologize for the inconvenience caused against order no. 92541130 (SONY Headphones MDR-Q140 Headphones Headsets).

We value your relationship with us and would like to offer you 518 Clues Bucks for 2 missing quantity of the product as the product is temporary not available with the merchant. These Clues Bucks will be credited in your ShopClues account after your confirmation. You may keep one delivered quantity with you.

We request you to acknowledge. Once we receive confirmation from your end, we will credit Clues Bucks which will reflect in 3-4 working days in your Shopclues account.

Please note, you may use Clues Bucks for your future shopping at ShopClues.com and 1 Clues Bucks is equivalent to 1 Rupee. For further queries, refer to http://www.shopclues.com/cluesbucks.html

We look forward to your shopping with us again.

Best Regards,
Aditi
Customer Support Team
ShopClues.com

i ordered for 3 sony headphones recived only one instead of 3 by paying 776 Rupees now they are not ready to replace the item called many times to shopclues call cost is around 30 rs so need refund to my account rest amount.after 17 days they are assuring that after 2 -3 days shopclues is giving cluebucks it seems that i no need they have to pay the cash to my account immediately if they are doing delay they should be chargeable for that.the are not calling simply sending mails and sitting idle i followed all their procedures problem is not yet resolved.

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