Reverse pick up of damage product received
Complain ID : CCN018457 21 Complaint's Reply
Shopping Complaint
Complaint Date: May 17, 2016
- State : West Bengal
- City : KochBihar
- Address: State Bank Of India, Coochbehar Bazar Branch
I have purchased a TV through online shopping site infibeam.com via order I'd 18337610, Sub Order ID 27929400, on 5th April and received on 22nd April.
On opening I found that the display of the TV was broken. Instantly I informed customer care centre of infibeam and did all they instructed including email with photos.
On 2nd may they initiated return which was not informed to me from their end. I came to know that when on 4th may gati courier office personnel called me for pick up but I was not available then due to election duty and confirmed I will handover the product over the counter by myself on 7th may.
On coming to gati office on 7th may evening gati office told me that the docket no is no more available in their system and can't receive that.
From then till today I am calling every day and getting response it take more 24 to 48 hours to resolve the problem.
Please help to resolve the issue.
On opening I found that the display of the TV was broken. Instantly I informed customer care centre of infibeam and did all they instructed including email with photos.
On 2nd may they initiated return which was not informed to me from their end. I came to know that when on 4th may gati courier office personnel called me for pick up but I was not available then due to election duty and confirmed I will handover the product over the counter by myself on 7th may.
On coming to gati office on 7th may evening gati office told me that the docket no is no more available in their system and can't receive that.
From then till today I am calling every day and getting response it take more 24 to 48 hours to resolve the problem.
Please help to resolve the issue.
Related complaints
-
Overcharged and Wrong Product DeliveredMadhusmita Dasgupta / Shopping Complaint May 17, 2016 / Kolkata / West BengalHi, I ordered for Ruchi Houseware Blue Plastic 4 Compartment Square Plate Set on 4th May, 2016. I have received it on 11th May, 2016. Order id: 131185...
-
DELAY IN REFUND booked Samsung Galaxy note 2 16gb QUIKR INDIA PVT. LTDMANI THAKUR / Shopping Complaint May 11, 2016 / Kolkata / West BengalDear Sir, Please be informed that I have booked Samsung Galaxy note 2 16gb on 22/04/2016 vide Order Id: 10149289. I have seen in their site that the m...
-
QUIKR.COM IS NOT GIVING REFUNDMANI THAKUR / Shopping Complaint May 11, 2016 / Kolkata / West BengalDear Sir, Please go through the trail mail and be informed that I have booked Samsung Galaxy note 2 16gb on 22/04/2016 vide Order Id: 10149289. I have...
-
fraud response from snapdealSUJAUDDIN MONDAL / Shopping Complaint April 25, 2016 / Baharampur / West BengalDear sir/madam,myself sujauddin mondal from west Bengal hereby informed you that on 4th march'16 I have ordered a fast track men watch from snap deal ...
-
snapdeal refuses the refund of cancellation ordersujauddin mondal / Shopping Complaint April 12, 2016 / Baharampur / West BengalRespected sir,myself sujauddin from berhampore,west Bengal and I would like express my view about recent order fast track economy watch with order id ...
-
Gifts not delivered as mentioned in product desc by Ayushflowergiftsportal.comPrakash Kumar / Shopping Complaint February 14, 2016 / Kolkata / West BengalDear Sir/Madam, I have purchased "Valentine 10 Red Roses And 16 Pcs Ferrero Rocher Chocolate And Valentine Card" from the site "http://ayushflowergift...
Complaints
refund my mobile from ebay company by nitin kumar:
(4 of 5)
I was purchased Auxus STUNNER - VIRTUAL REALITY SMARTPHONE from ebay company but we have not received virtual glass with mobile,we want to refund my mobile amount-13490/-. we claimed with company but till not received any satisfaction response. complaint opened from 40 days but ebay company is not answering me that they returned 100% amount me of my paid value.So plz help me.
Claim id-1860966
Customer name- nitin kumar
Paid amount-13490/-
paisa pay id- 42290545412
Mobile no- 8375040192
Service issue | Complaint | Query | Feedback | Suggestion | Reply