REPLACEMENT OF S VIEW COVER OF SAMSUNG GALAXY NOTE 4 / REFUND OF MONEY
Complain ID : CCN016909 29 Complaint's Reply
Shopping Complaint
Complaint Date: March 31, 2016
- State : Madhya Pradesh
- City : Damoh
- Address: K V Damoh Killai Naka Balakot Road Damoh Contact No. 9453697080
I purchased a Samsung S view cover for Galaxy Note-4 wrth rupee 1799-00 online from Snapedeal the cover stopped functioning with in 10 days of purchase(1 Feb2016) . It is written on the the Wrapper of the the S View Cover that it has 03 months warranty So I called up Snapdeal, I was told that the can't help as the time is more than 10 days now and no return is entertained after 01 week
As per their directions I contacted Samsung online help they could not resolved the issue and directed us to visit nearest Samsung store
The properiter of samsung store at Damoh MP told that this product is spurious and refused to entertain
I again comunicated all this to Snapdeal they said they are not responsible as they provide only a platform its out and out sellers responsibility
I contacted seller SAI telecom D131 Kamlanagar They said they will replace it only when it is returned trough Snapedeal as they have not sold it to me directly
Afterwords I again made several requests to Snapdeal to help me out for replacement of product but to no avail
Iam perplexed and deeply shocked by this kind of behavior and Seek justice against harassment caused to me.
As per their directions I contacted Samsung online help they could not resolved the issue and directed us to visit nearest Samsung store
The properiter of samsung store at Damoh MP told that this product is spurious and refused to entertain
I again comunicated all this to Snapdeal they said they are not responsible as they provide only a platform its out and out sellers responsibility
I contacted seller SAI telecom D131 Kamlanagar They said they will replace it only when it is returned trough Snapedeal as they have not sold it to me directly
Afterwords I again made several requests to Snapdeal to help me out for replacement of product but to no avail
Iam perplexed and deeply shocked by this kind of behavior and Seek justice against harassment caused to me.
Related complaints
-
Extra Charges For milk packetMahesh Jadhav / Shopping Complaint December 15, 2023 / Panvel / MaharashtraIn Dervali village, every shopkeeper charges one rupee extra over the MRP on a packet of Gokul. Gokul's MRP on a half liter packet is Rs 27 whereas he...
-
recieve wrong product from katrcocket.comSHIVAM KUMAR / Shopping Complaint October 16, 2023 / West Delhi / DelhiHello sir, i had ordered boat rockerz 255pro neckband worth RS 1099 from katrocket.com on 10th october 2023 and on 15th october2023 i recieved PITBULL...
-
FlipkartSHASHI KUMAR J / Shopping Complaint October 14, 2023 / Bangalore / KarnatakaMobiles is not delivered making fake excuse
-
Delay in product deliveryAKHIL PRADEEP / Shopping Complaint October 9, 2023 / Punalur / KeralaI had ordered HP Printer cartridges with order ID 101300004145590 from HP Online store on 25th september 2023. According to HP support, the product wa...
-
Wrong product deliverManisha Babbar / Shopping Complaint October 3, 2023 / Greater Noida / Uttar PradeshHi I want to tell everyone about the fraud MEESHO company is doing to customer now a days. Not only me but thousands of people are suffering from this...
-
I ordered groceries items on Flipkart but they every day changed delivery date. So I spend double mosanjogita yadav / Shopping Complaint September 13, 2023 / New Delhi / DelhiOn 8th September 2023 i ordered some daily usage groceries items from Flipkart kart. So they show delivery date is 12 that day. I wait on 12th Septemb...
Complaints
by Snapdeal:
(4 of 5)
Dear Customer,
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal
by Snapdeal:
(4 of 5)
Dear Customer,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Service issue | Complaint | Query | Feedback | Suggestion | Reply