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Consumer Complaint against shopclues cheated with me

Complain ID : CCN018666   29  

Shopping Complaint Complaint Date: May 19, 2016
Modified date: May 19, 2016
i had bought a mobile phone from shopclues online service. after receiving its found damaged not working. thatwhy i complained to them fro refund and revered pick up the product. they replied that they dont have the service area to pick up the product although the product they handed over to me at my area. yet i sent it by courier by own service charge. but they refused to accept the courier without any reason. so i want justice.

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