Account blocked for wrong Reason and not arranging Reverse Pickup inspite of raising the request wit
Complain ID : CCN034307 28
Shopping Complaint
Complaint Date: July 16, 2020
cause blocking a customer is not solution. Kindly arrange the reverse pickup at the earliest.
I humbly request you to please cross check my account as the high
returns that are being mentioned in my Flipkart account on the emails are due
to MISSING ITEMS i.e. LESS QUANTITIES IN THE PACKAGES.
The Return Requests that were filed in my Flipkart account were for
MISSING ITEMS IN THE PACKAGES (less quantities received) for which the request
was raised from my end.
Further to inform you that every time I raised the request, on very next
day my requests were getting cancelled. Because of which I had to raise the
same requests again and again but the same thing use to happen (getting
cancelled). You will be able to view, if you click and open individual item
separately. So, I wrote an email to Grievance Officer updating the same and Ms.
CHANDANA S called me on his behalf. She resolved my issue and updated that
there was some technical error due to which it happened. I even asked her if
She want me to share the video if needed for her reference. She mentioned that
there is one link already shared by me and it’s not required.
Kindly make a note that I have not returned anything till date for any
other reason when my account was blocked.
Sharing the videos in the form of links only because I am not able to
directly attach the video cause of MB Size restrictions. I will file it in
consumer forum with this valid proof as I am really fade up explaining the real
fact.
Sharing the video link of Airway Bill numbers received from Flipkart towards
which the request where raised for missing items and not return till date.
NOTE: Kindly request you
to click on the links below or in the excel file (attached) to view the video
and download it as these links is valid just for 7 days from the original upload
date of the link which is mentioned in the email and attachment too.
I humbly plead to please get my account thoroughly checked and get my
Flipkart account UNBLOCKED.
I humbly request you to please cross check my account as the high
returns that are being mentioned in my Flipkart account on the emails are due
to MISSING ITEMS i.e. LESS QUANTITIES IN THE PACKAGES.
The Return Requests that were filed in my Flipkart account were for
MISSING ITEMS IN THE PACKAGES (less quantities received) for which the request
was raised from my end.
Further to inform you that every time I raised the request, on very next
day my requests were getting cancelled. Because of which I had to raise the
same requests again and again but the same thing use to happen (getting
cancelled). You will be able to view, if you click and open individual item
separately. So, I wrote an email to Grievance Officer updating the same and Ms.
CHANDANA S called me on his behalf. She resolved my issue and updated that
there was some technical error due to which it happened. I even asked her if
She want me to share the video if needed for her reference. She mentioned that
there is one link already shared by me and it’s not required.
Kindly make a note that I have not returned anything till date for any
other reason when my account was blocked.
Sharing the videos in the form of links only because I am not able to
directly attach the video cause of MB Size restrictions. I will file it in
consumer forum with this valid proof as I am really fade up explaining the real
fact.
Sharing the video link of Airway Bill numbers received from Flipkart towards
which the request where raised for missing items and not return till date.
NOTE: Kindly request you
to click on the links below or in the excel file (attached) to view the video
and download it as these links is valid just for 7 days from the original upload
date of the link which is mentioned in the email and attachment too.
I humbly plead to please get my account thoroughly checked and get my
Flipkart account UNBLOCKED.
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