Worst customer service - Anu solar power Pvt Ltd
Complain ID : CCN030302 22
Service Complaint
Complaint Date: September 19, 2018
Modified date: September 23, 2018
Dear sir / madam,
I am a fool to go for anu solar service for a second time as already i had a worst experience with these unprofessional solar equipment manufacturer in Bangalore. 12 V smart solar converter with solar panel was installed for my house on 12.03.2018 (Ref: Invoice no. 201718-02508). The ups is not switching to main supply whenver there is no charge in the battery. It is only connecting to solar and getting charged and once solar charge is over it is getting switched off, instead of switching to main supply. I had been trying to complain about this since 01.09.2018, but nobody is attending. I called on mobile nos. 8310294880, 9945229828,9986055429 and 080-28394259. Finally i sent a mail to at service@anusolar.com on 06.09. 2018 to register a complaint for the service. But so far they have been telling stories only and complaint is not attended so far. Can anybody suggest a good solar equipment manufacturer who can give best service so that i can scrap anu solar?
I am a fool to go for anu solar service for a second time as already i had a worst experience with these unprofessional solar equipment manufacturer in Bangalore. 12 V smart solar converter with solar panel was installed for my house on 12.03.2018 (Ref: Invoice no. 201718-02508). The ups is not switching to main supply whenver there is no charge in the battery. It is only connecting to solar and getting charged and once solar charge is over it is getting switched off, instead of switching to main supply. I had been trying to complain about this since 01.09.2018, but nobody is attending. I called on mobile nos. 8310294880, 9945229828,9986055429 and 080-28394259. Finally i sent a mail to at service@anusolar.com on 06.09. 2018 to register a complaint for the service. But so far they have been telling stories only and complaint is not attended so far. Can anybody suggest a good solar equipment manufacturer who can give best service so that i can scrap anu solar?
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