Fighting behaviour of employees - Essar petrol pump
Complain ID : CCN033212 33
Service Complaint
Complaint Date: August 19, 2019
Modified date: October 5, 2019
On 19-8-2019,i had visited essar petrol pump GT road amritsar at around 8:30pm. Employee behaved so rudely and asked me to move ahead to other pump to fill petrol when I asked the reason his fellow colleague asked me that he is mad and you must go to other employee for filling of petrol. His fellow colleague took my card swiped and filled petrol. On asking of customer copy of transaction slip he throwed it on the ground. Then I asked his senior to help me in filling air in tyre. He again asked rudely that we don't have employees to do this service. Throwing of my transaction slip copy could easily be seen in camera installed at pump. Then I forced him to provide me the slip. Slip is attached for reference. I have gone through essar customer care portal. But that portal is filled with complaints only. So I request you to take strict action against essar brand as a whole because company lacks training of its employees. Giving licence to this company is against the threshold creteria of behaviour teaching to employees. Request an early action as I have to file case against the petrol pump in our consumer court.
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