\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

FRAUD, DUPLICATE PRODUCTS INSTALLED AT HIGHER RATES, DISRUPTION OF THE RO MACHINERY DUE TO DUPLICATE

Complain ID : CCN034911   35  

RO Water Complaint Date: January 26, 2021
HELLO,

1) I HAD REQUESTED KENT FOR ROUTINE CHECK-UP ON 19 JAN THROUGH THEIR CUSTOMER CARE NO, INSTEAD THE DATABASE WAS SOLD TO A THIRD PARTY NAMED AQUA PURE RO SERVICE - THEY CAME AND TOLD US THAT THEY ARE THE DEDICATED SERVICE PROVIDER OF KENT - AND REPLACED THE MOTOR AND MEMBRANE STATING THAT THEY ARE ORIGINAL KENT PRODUCTS HOWEVER THEY PLACED THE DUPLICATE PRODUCTS AND A HIGH RATE. JUST 45 MINUTES LATER WATER WAS LEAKING FROM MY RO AND IT HAS TOTALLY RUINED MY RO. THE ENTIRE PRODUCT AND MEMBRANE WHICH THEY HAD REPLACED HAS DAMAGED THE ENTIRE RO.
2) UPON MULTIPLE CALLING THE PERSON WHO CAME FOR REPAIRING - AKSHAYA MISHRA, AND THE COMPANY NUMBER - THEY ARE NOT RESPONDING TO MY CALLS AND ARE NOT WILLING TO PROVIDE THE SERVICE. MY RO IS NOT FUNCTION FOR THE LAST 1 WEEK.
3) THE PERSON - AKSHAYA MISHRA ALSO TOOK AWAY THE ORIGINAL PRODUCT OF KENT WHICH WAS INITIALLY INSTALLED IN THE RO WITHOUT MY PERMISSION.
4) BIGGER SCAM IS HOW THE DETAILS OF THE CONSUMER IS SHARED BY KENT TO THESE SERVICE PROVIDERS - IT IS A TOTAL RO SCAM WHICH IS VERY PREVALENT THROUGHOUT
5) I NEED A COMPLETE REFUND OF MY WHAT I PAID - AKSHAYA MISHRA AND ALSO THE OVERALL DAMAGE WHICH HAS BEEN CAUSED TO MY RO

I WAS ALSO SEEING THEIR BILL AND IT SAYS THAT THEY ARE NOT AFFILIATED WITH ANY COMPANY AND THAT IS A TOTAL FRAUD. I NEVER CALLED THESE PEOPLE. THEY VISITED MY HOUSE ON THE PRETEXT OF BEING KENT PROFESSIONAL AND THEN DUPED ME OF FRAUDALENT SERVICES AND ISSUED WRONG INVOICE AND RUINED MY RO WITH FAULTY PRODUCTS AND TOOK AWAY THE ORIGINAL KENT PRODUCT WITHOUT MY PERMISSION.

BECAUSE OF THE EXCESSIVE WATER LEAKAGE THE ENTIRE WOODEN CABINETS HAVE ALSO DECAYED AS NO ONE IS WILLING TO PROVIDE ME SERVICES FOR THE LAST 1 WEEK EVEN AFTER MULTIPLE CALLING.

I HAVE VISITED THE KASNA POLICE STATION AND THEY WERE KIND TO GUIDE ME TO THE CONSUMER FORUM COURT.

NEEDLESS TO SAY THAT I SHOULD HAVE BEEN MORE CAREFUL HOWEVER I HAVE BEEN DUPED BECAUSE OF AKSHAYA MISHRA LIED TO ME POSING AS KENT PROFESSIONAL.

I PAID RS 5300 TO AKSHAYA MISHRA AND MY OVERALL KENT RO IS WORTH RS 35000 WHICH IS COMPLETELY DAMAGED AND I HAD A MODULAR KITCHEN WORTH MANY LACS WHICH HAS ALSO BEEN IMPACTED.
Complaint Against : AQUA PURE RO SERVICE

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.