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Regarding Reliance digital tv dish installation refund of my booking amount

Complain ID : CCN029099   68   Complaint's Reply

Reliance Complaint Complaint Date: April 21, 2018
Sir/Madam, 
As per reliance digital tv offer advertisement on online I booked reliance digital dish tv on 3rd March 2018. My dth booking ID is: 12523443. And response message comes reliance digital tv end as it will be installed between 30 to 45 days. But 45 days time gone but still any installation response not yet received from reliance digital tv end. I tried multiple times by phone to reliance digital tv contacts provided by reliance digital tv and the contact numbers are not using and not responsing now by reliance digital tv. Reliance digital tv is cheating the consumer and having my advance amount of 499 received from me via online paid by myself using my credit card. Reliance digital tv is not ready for provide dish installation to consumers. I request you to please take action to get refund of my money Rs. 499 from reliance digital tv. I already disconnected my airtel dth for reliance digital dish tv new installation. But now, I am not viewing any broadcast in TV due to new Reliance digital tv installation pending.
Jagir Hussain - Registration ID: 12523443
Ph: 7904623198.
Here I attached all proof in below. Please check it.
Complaint Against : Reliance digital tv (RBIG tv)

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