Complaint about Reliance Digital/Big TV, had booked a new package/offer by paying Rs. 499
Complain ID : CCN028986 129 Complaint's Reply
Reliance Complaint
Complaint Date: March 29, 2018
Modified date: March 29, 2018
- State : Karnataka
- Address: 5-43,SEETHA NIVAS, KUNTALPADY MAINROAD
On 1st March 2018 i had booked a new package/offer by paying Rs. 499 through their website, but still i have not received any confirmation for the same. It is now 20 days left & i didn't received any confirmation not the status of the DTH connection from RDTV. I raised the issue by calling their customer care no. 18002009001 but the executives who handling the toll free no. are just giving the repeated answer as " will be provided the acknowledgment copy within 48 hrs". RDTV is not responding to any complaints sent to their email id nor on their "Enquiry/Complaints/Escalations " box. " I also saw in social media there is lots of complaints are raised against RDTV for not providing the acknowledgment copy nor confirmation for payment receipt NO status of the installation for set top box. Whenever i raise this issue in Facebook on Reliance digital tv page i only receive a call from RDTV & their customer care executive just giving false assurance as will provide the confirmation within 48 hours. This is same answer i am receiving for the last 20 days but till now i have not received any confirmation of payment done nor installment status. Its looks like RDTV is collecting huge money from peoples and not providing the services which they must to provide. Pls go through the Relaince digital tv facebook page in facebook you can find lots of complaints against RDTV. I request you to take some serious action on RDTV for not providing proper information for the booking done & check whether they are doing some illegal business as there is already huge amount has been collected from peoples which is almost more than crores.
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Complaints
Booking no. 14533906 by Jaspal Singh:
(4 of 5)
Booked two connection in April18,but till today no connection is installed after many requests and promise
refund by TIKA RAM:
(4 of 5)
Dear sir,
I had booked reliance Big TV on 3,April 2018, as per your commitment The installation should have been done within 45 days of booking.But even after 45 days have passed, no reply has come from your side.
If you are unable to install within a week, please returning the booking amount .
Thank you
Booked RDTV on 21-March-Yet to installed from last 5 moth by vaibhav bhonde:
(4 of 5)
i have booked RDTV on 21-March-18, paid online 499 rs.
they have promised for installation within 45 days, but its 5 months past no feedback received from RDTV.
please lookinto.
by Manjunath B Koudennavar:
(4 of 5)
I booked 12th march not response to the customer service and june last weak,july last weak,August last weak talking customers
by Lavesh P:
(4 of 5)
i am paid 499 new connection not reply 6months
Reliance bigtv not connected by B.Thirupathi:
(4 of 5)
Paid Rs.499 for registration, they promised to install settop box and dish with in 45days of the pay
My R bigtv booking date18june
mobile no ,9441122646
Rdtv booking by B Thirupathi:
(4 of 5)
I booked 18june2018
Rdtv not connected by Thirupathi:
(4 of 5)
My rdtv booking date 18june2018
I payment paid Rs499
Mail id: bthirupathi2646@gmail.com
Cell no: 9441122646
Please give me rdtv connection
non receipt of reference id and message (booking time) by shrawan kumar:
(4 of 5)
Sir,
My TR id is NSBI6640801285IGAEGVYYX6 and deposit Rs 499/- on dated 03-08-2018. but i have not received any ref no or something. my name is sharwan kumar and mobile no is 8005445146. my deducted money shown in my account.
please reply as early as possible.
sharwan kumar lucknow
RDTV Pre booking cancel by Rathod Satishbhai:
(4 of 5)
RDTV Pre booking cancel
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