\

Tobe getting the Product or Refund the money

Complain ID : CCN016970   35   Complaint's Reply

Register Complaint Complaint Date: April 2, 2016
  • State :  Gujarat
  • City :  Kosamba
  • Address: Mahuvej, Tal: Mangrol, Dist: Sur
Dear Sir,

On 23.03.16, i was booked a product (DR.ACTIVE TENS DIGITAL THERAPY, 1 + 1 free) from online booking web www.bigbossstore.com as amount Rs 2290/- & Rs 150/- shipping charges as cash on delivery. On 31.03.16 i was got the wrong product i.e AIR BRA (3 pkts)instead of my product. Then after i was called to bigbossstore on 0872-7095840 regarding this matter. Then they assurance to me that bi-mistakely it was done. Same day anyhow our customer was to be called you over phone and discuss about this matter. After than i was given 2 mails to them and several times phone to them.but there is no response from their site or pick up my phone also. Details are below format.

Your Order on BiggBossStore.com is ready to be shipped(3)


noreply@biggbossstore.com Mar 28 at 12.15 PM
To
sahu_bhabani2003@yahoo.co.in

Dear BHABANI KUMAR SAHU,
Greetings from BiggBossStore.com
We are pleased to inform you that your Order no. 100000337 have been packed by the us and are ready to be shipped. Once the item(s) are shipped, you will receive an email with the Courier Tracking ID and the link where you can track your order.
Regards,
BiggBoss Store Team


Reply Reply to All Forward More

bhabani sahu Apr 1 at 11.01 AM

To
noreply@biggbossstore.com

Dear Sir/ma'am

As per my order on 23.03.16, It was DR ACTIVE DIGITAL MESSAGE THERAPY, But yesterday, i was shocked when i was getting your parcel from courier , it was air bra (3 pkts) as per attached sheets. Where is ur product invoice. Till date i am not getting the invoice also.

How is it possible. Kindly check at your end and confirm soon. Its a very shame on your company. Pls rectify as soon as possible to get my actual product.

Regards

Bhabani Kumar Sahu
mob: 8128918517 / 9687641694

bhabani sahu Today om 9:28

To
noreply@biggbossstore.com

Till date i am getting any information regarding my order as under below message. So kindly confirm me about my order.

Bhabani Kumar Sahu
mob: 8128918517 / 9687641694

Regards

Bhabani Kumar Sahu (8128918517/9687641694)

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    shop cj online shopping chenal by parmar rajesh:

    (4 of 5)

    Mene Aek ટેબ્લેટ mangavaya tha

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.