Online purchage mobile is Defective

Complain ID : CCN019157   8  

7000.00 Rs.
Register Complaint Complaint Date: May 25, 2016
  • State :  Gujarat
  • City :  Bharuch
  • Address: 49; SLD Homes ;Behind : Inox ; BHARUCH
I online purchge Mobile from Flipcart. On date 10.05.16.(Invoice No : # BLR_WFLD20160500200639) On recieved I found there is battery problem & after complaint to flipcart they replce with new one after online checking.
The replace mobile also defective hence I againg complaint to Flipcart but this time they told this is Ok ( By online checking) we can't replace this mobile. After argue they advice to check with their authorised service centre , If they told then we replace this. Their service station is very far from my place even though today I visited their service centre but they told I have no such instrument to check this mobile & I have to first arrange then I will able to check.
So I have again visit their service station due to very far I have to spent time & money every time.
This problem today I discussed with Flipcart customer care. an'They also told this is our policy we can't do any thing.
So I request to trust upon me & refund the money.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Tickets

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Consumer Court is also know as Online Consumer Forum or Online Complaint Court. eConsumerCourt.com is Online Complaint forum that provides information for consumers regarding fraud and scam companies and complaint registration. A Counsumer Complaint for posting consumer complaints online on products and services for free. Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.