Against shopping bazaar online website

Complain ID : CCN018345   10   Complaint's Reply

7699.00 Rs.
Register Complaint Complaint Date: May 14, 2016
Modified date: May 14, 2016
  • State :  Gujarat
  • City :  Surat
  • Address: M.v.industrial Services, U-9-10, Silver Spring Complex, Anandmahal Road,adajan, Surat
I got call from 08506065209, on 9th May, 2016 from shoppingbazaar. They cheated me & without my permission book a parcel for me & deducted Rs. 7699/- from my account.
When I was angry with them, then they gave me his manager's number, Hardik Patel -09205741187. I have called him & ask for the full refund. He told that first I have to receive the courier, then he send his boy & he will refund my full money. But still I have not received any courier yet. They gave me 2 docket no of DTDC courier, z87062267 & z87062290, but both are for Baroda, & I have given them address of Surat, Gujarat.
Now they says I gave them wrong pin number so courier send to Baroda.

I don't understand how to deal with them.

Please help me. I want my money back.

I have recorded some call of them. if they are helpfull to you to solve my complaint.

Even I have mailed my complaint to their given mail ID. Detail given below:

From: Ecom platinum
To: Pooja Agravat
Sent: Tuesday, 10 May 2016 1:36 PM
Subject: Re: Disagree with scheme

Dear sir,


As per your request your complain is resolved on 7-8 working days. Your complain no is 65874282004522
Please send a full address with contact number.


Thanks&Regard
shoppingbazaar


On Mon, May 9, 2016 at 5:43 PM, Pooja Agravat wrote:
Dear Sir,

I got a call from you by today.

I am not agree with your scheme & I want my money back.

Please do the needful as soon as possible.


Regards,
Pooja Agravat


Please help me to get my full refund & oblige me.

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