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Payment failed Amount deducted from Account and not reversal the amount after 3 months also

Consumer Complaint ID : CCNO31714   53

Payment Complaint  Post date : March 5, 2019

Kindly need your Action regarding the issue “Payment failed Amount deducted from Account and not reversal the amount after 3 months also”

Below mentioned customer a/c debited thrice for RS.1000/-on 17/12/2018 through PAYTM-UPI-MODE and all the three txns got failed ,out of which only one txn of Rs.1000/- got reversed
and credited to the customer a/c on 19/12/2018 but the remaining 2 failed txn at the earliest.

customer transaction reference number
1. TO TRANSFER UPI/DR/835132742923/Paytm/PYTM/[email protected]/Oi TRANSFER TO 4898726162091 1,000.00
2. TO TRANSFER UPI/DR/835132751180/Paytm/PYTM/[email protected]/Oi TRANSFER TO 4898728162099 1,000.00
3. TO TRANSFER UPI/DR/835132757516/Paytm/PYTM/[email protected]/Oi TRANSFER TO 4898277162099 1,000.00

Among 3 transaction , 3rd transaction Rs 1000 – Reversal on 19.12.2018 ; i.e..

BY TRANSFER UPI/835132757516/REVERSAL TRANSFER FROM 4897691162095 1,000.00
I have submitted Written complaint to SBI ,Ashok nagar Branch for the same on 05.01.19 and so many times visited and they are telling that they didn’t received any response .
Didn’t Expected these kind of services … totally unhappy with the services.

Still the issue is not yet resolved. At least with this email expecting my money back.


Mob no:9790900530
Thanks & Regards
Dr. S. Varalakshmi M.D ( Ayu), BHU
Chief Medical Officer ,
Department of Ayurveda
ESIC Hospital , K.K.Nagar,
Chennai. 78
Mobile- 9790900530
Email - [email protected]

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Reviewed Item : Payment Complaint
Author Rating : 5

Complaint Against : SBI (PAYTM THROUGH UPI)
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