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Not able to close ad maturity amount, They are not able to close in the system

Complain ID : CCN030353   41  

Payment Complaint Complaint Date: September 22, 2018
Modified date: September 23, 2018
Hello,

Certificate no. D3/9798/UPPN29, maturity date is 12th September 2018. When we approached Uppal Prashanth Nagar branchor closing the SD. They are not able to close in the system which is throwing the error as pan no is invalid,pan is updated and TDS is also updated. Please resolve the issue ASAP.
Complaint Against : System error

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